We�ve been working in a few homes over the last few weeks to make sure we can deliver a great experience, and along the way we�ve thought a lot about what �great� might mean. We want it to take the amount of time we (and you!) think it�s going to take. We want to be able to explain what we�re doing in easy to understand language, so it makes sense to you and it�s not just tech jargon! And of course we�re aiming for �one and done��one visit, everything working when we leave your home.